Privacy Policy

How Aakriti Creationz collects, uses and protects your information when you visit our website or place an order.

This Privacy Policy explains how Aakriti Creationz (“we”, “us” or “our”) handles personal information when you visit aakriticreationz.ae, contact us, create an account or purchase products. Please read it together with our Terms & Conditions, Refund, Return & Cancellation Policy and Shipping & Delivery Policy.

Our website is intended to provide information about our handmade creations and to process customer enquiries and orders.

Depending on how you use the website, we may collect your name, billing and delivery address, email address, telephone number, order details, account information and messages you send us. Payment card details are handled by the relevant payment service provider; we do not intend to store full card details on our website.

Technical information such as IP address, browser type, device information, pages viewed and cookie identifiers may also be collected through website hosting, security, analytics or similar tools where enabled.

We may use information to respond to enquiries, process and deliver orders, provide order updates, manage customer accounts, handle returns or complaints, maintain website security, improve our products and services, meet applicable legal obligations and prevent fraud. We will send marketing messages only where permitted and, where required, with your consent. You can ask us to stop marketing communications.

To operate the store, relevant information may be shared with service providers such as payment processors, website hosting and security providers, delivery partners and technology services, only as reasonably needed for their functions. Information may also be disclosed where required by law, to protect rights and safety, or in connection with a business reorganisation. We do not sell personal information for money.

Payment providers may process your information under their own privacy notices and security practices.

Our website may use essential cookies or similar technologies to support shopping-cart functionality, checkout, account login, security and site preferences. Additional analytics or marketing technologies may be used if enabled. You can manage cookies through your browser settings; disabling essential cookies may affect some store features.

We keep personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining records, resolving disputes and meeting legal or accounting obligations. We use reasonable technical and organisational measures to protect information, but no method of internet transmission or storage can be guaranteed to be completely secure.

Depending on applicable law, you may be entitled to request access to, correction of or deletion of personal information, object to or restrict certain processing, withdraw consent where processing is based on consent, or raise a complaint with the relevant authority. Some records must be retained where the law requires it. To make a request, contact us through the Contact Us page on our website.

Our store is not designed to knowingly collect personal information directly from children without appropriate authorisation. Our website may link to third-party websites; their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

We may update this policy when our practices or legal requirements change. The revised version will be published on this page with an updated date where appropriate. If you have a privacy question or request, please contact us using the details on our Contact Us page.

Last updated: 28 October 2026.

This template should be checked against the business’s actual data practices and applicable UAE law before relying on it as legal advice.